Consultant - Mortgage Loan Servicing Specialist_Night Shift

Consultant - Mortgage Loan Servicing Specialist

Freshers

• Good verbal communication skills.
• Shift timing: 11:00 PM to 7:00 AM (Regular night shift).
• Selection process: 2 rounds HR Screening and an in‑person interview with the Operations Manager.
• Education: Graduate 2025 / 2026 pass outs
• Work location: 3 Roads Junction, Meyyanur, Salem

Virtual interview on 03rd June 2026

Face to Face interview on 04th June 2026

CTC: ₹17,838K (before deduction); in-hand salary will be around ₹13,541K per month + Night shift allowance

Job Summary

Responsible for managing foreclosure activities. Monitors and completes all activities, with an emphasis on activities leading up to and including the First Legal Action, in foreclosure actions in accordance with statutory compliance, regulatory compliance and company guidelines. Manages foreclosure timelines and workflow processes on files in which a foreclosure action has been initiated. Manages processes in accordance with established work rules, goals and objectives to improve timeline and attorney performance.

Job Description

Essential Functions

• Responsible for servicing mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and company guidelines.
• Ensure the First Legal Actions are completed by the established deadlines by managing and removing impediments and requesting First Legal Action extensions as needed.
• Conduct complete reviews of foreclosure files to ensure all default timeframes and regulatory and statutory compliance guidelines have been met.
• Manage foreclosure proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers, and any other party involved with the foreclosure.
• Monitor attorney performance by reviewing all proceedings, records and timeframes in addition to working all system/database activities throughout the foreclosure process. • Diligently follow up on all outstanding requests and telephone calls from internal and external partners.
• Audit accounts for expense compliance and ensure proper application to system of record.
• Perform required research on any loan with questionable items such as the application of payments and any other situation that may arise.
• Review and respond to audit and quality control requests.
• Report all litigated and class action matters to management.
• Perform detailed analysis on all aspects of the assigned portfolio including performance, timelines, overall characteristics, and status to ensure compliance of the foreclosure action.
• Manage exception reporting used as key controls for minimizing risk.

Job Complexities & Impact

• Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

• Exercise judgment within defined procedures and practices to determine appropriate action.

• Follow department processes and procedures and make recommendations to enhance these processes.

Typical Education

• High School Diploma or equivalent or combination of education and experience.

Typical Range of Experience

• Fresher

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