Cluster head (liabilities)

Role & responsibilities

• Profit and Loss and Balance Sheet Management of the Cluster
• Tracking and monitoring daily productivity and book movement of the Cluster
• Cluster headcount budget to be maintained
•  Should ensure that the Cluster complies with Banks policies and processes
• Ensure that the Cluster follows the BEST Document
• Ensure BELT meetings are conducted periodically in his Cluster
• Team Motivation and Team Building
• Ensure timely Learning and Development for his Cluster
• Thorough knowledge of daily banking operations and products and services
• Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the Cluster and for various product and services
• Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards
• Ensure Audit related deliverables both internal and external are met as per the prescribed norms
• Monitor and ensure the Upkeep of the Branches and ATMs within the Cluster
• Ensure timely submission of MIS reports