Cloud Engineer – L2 Support

Overview:
This dynamic opportunity focuses on the support, maintenance, and deployment of a comprehensive cloud platform tailored for IoT applications. You will join a committed team responsible for the continuous operation and management of over 80 Kubernetes clusters and 700 nodes hosted within AWS. Your contributions will be vital in overseeing the cloud infrastructure while collaborating with teams both locally and globally.

Key Responsibilities:

• Provide support and maintenance for a robust cloud platform dedicated to IoT applications.
• Administer and operate Kubernetes clusters and nodes within the AWS environment.
• Engage with local and global teams to guarantee seamless operations.
• Employ Infrastructure as Code (IaC) tools such as Terraform and Gitlab.
• Manage ticket/service workflows through tools like ServiceNow.
• Monitor and ensure system observability using platforms like Grafana and Datadog.

Necessary Skills:

• A minimum of 3 years of experience as a Cloud Engineer, DevOps, or in a similar capacity.
• Extensive experience in managing and operating Kubernetes (K8s).
• Strong proficiency in AWS, covering critical compute, networking, and storage services.
• Advanced skills in Linux administration and troubleshooting.
• Familiarity with Terraform and Gitlab.
• Experience with service/ticket management systems, such as ServiceNow.
• Upper-intermediate proficiency in English.
• Experience with observability and monitoring tools like Grafana and Datadog.

Desirable Skills:

• Practical experience with AWS cloud infrastructure.
• Advanced skills in Kubernetes administration and troubleshooting.
• Experience in supporting 24/7 production environments.

Interpersonal Skills:

• Exceptional communication and collaboration abilities.
• Ability to work effectively within diverse and global teams.
• Strong problem-solving and analytical skills.
• Proactive mindset with a sense of ownership.
• Capacity to perform under pressure in a 24/7 operational environment.
• Willingness to adapt and learn new technologies.
• Strong troubleshooting and incident management skills.
• Proven ability to work collaboratively with local and international teams.
• Effective time management and ability to prioritize tasks.
• Customer-focused approach.

Qualifications and Education:

• A relevant degree or equivalent professional experience in a related area.

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