Client Support Representative (Customer Service)

Responsibilities

• Handle client queries through calls, emails, and follow-ups.
• Provide prompt and effective solutions to customer concerns.
• Collaborate with internal teams to resolve technical or service-related issues.
• Maintain accurate records of client interactions and support activities.
• Assist in improving support processes for better customer satisfaction.

Skills

• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude with a focus on problem-solving and empathy.
• Experience in customer service or client-facing roles is a plus.

Qualifications

• MBA (Marketing) / BBA (Marketing) / Bachelor s degree in a relevant discipline.