Responsibilities:

Strengthen and expand client relationships through consistent engagement and trust-building
Manage projects end-to-end, ensuring deliverables meet client expectations and timelines
Understand client needs/requirements and maintain structured follow-up procedures
Act as a point of contact for all client communications, providing troubleshooting and problem resolution
Analyze project briefs and assign tasks to internal teams for timely execution
Plan, coordinate, and execute marketing campaigns in collaboration with creative, strategy, and digital teams

Excellent presentation and communication skills (both written and verbal)
A team player with an aggressive, results-driven mindset
Good understanding of the advertising and marketing industry
Highly self-motivated, proactive, and goal-oriented
Strong customer service skills and a high level of interpersonal communication
Capable of managing multiple projects with strong time management and organizational skills
Demonstrated judgment, decision-making, and problem-solving abilities
Strong leadership qualities and ability to multitask in a fast-paced environment

Client Servicing Manager