Chief Sales Office - Online Retail

Key Responsibilities:

• Lead national retail sales operations for a multi-brand consumer business across geographies
• Manage and mentor a large sales team including ASMs, Regional Managers, and Zonal Heads
• Define and execute retail expansion strategies in line with business objectives
• Drive business leadership at the store level, ensuring productivity, profitability, and compliance
• Oversee and enhance Visual Merchandising and brand presentation across store formats
• Ensure consistent customer experience, aligning store operations with brand values and SOPs
• Analyze sales metrics, regional performance, and consumer insights to optimize operations
• Drive collaboration between sales, marketing, merchandising, and supply chain functions
• Lead performance management and capability development initiatives for the sales force
• Leverage prior FMCG sales experience to introduce retail discipline and scalable processes