UP

Center Manager

upGrad
Lucknow ₹2-7 LPA Posted 14 Jul 2025
FULL TIME
Tax Laws
Excel
Financial Software
Transactions

Job Description

  • Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team sales skills.
  • Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
  • Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
  • Maximizing the conversion of leads into enrollments.
  • Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
  • Generate regular reports on sales performance, enrollment data, and other key metrics,
  • providing insights to senior management for strategic decision-making.
  • Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations. Mentor and teach the content to ensure that the learners are interview ready.
  • Understand the subject and develop courses to help learners meet high standards.
  • Understand the content development process; work with educational content across all levels.
  • Work closely with senior faculty, freelancers and global industry leaders.

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