Campaign Manager - Deal Desk

Key Responsibilities:

• Manage PMP (Private Marketplace) deal setup and optimization on the PubMatic platform.
• Collaborate with internal global teams including Sales, Marketing, Business Development, Product Management, Customer Success, and Engineering to execute PMP deals within defined Service Level Agreements (SLAs).
• Generate and interpret reports to derive competitive insights for clients.
• Utilize PubMatic Analytics and internal tools to monitor performance and troubleshoot under-performing PMP deals.
• Coordinate with technical escalation and analytics teams to explore new data and insights that can drive innovation for both publishers and buyers.
• Document Standard Operating Procedures (SOPs) for deal setup, troubleshooting playbooks, and escalation protocols.
• Partner with the Ad Solutions (AdSol) team to implement deal optimization strategies.
• Maintain accurate records across multiple support systems (e.g., Salesforce, JIRA).
• Troubleshoot PMP deal issues, including data verification and analysis, root cause identification, and managing client communications and follow-ups.
• Preferred: Hands-on experience with web debugging tools, HAR file analysis, and SQL.

Qualifications:

• Bachelor's degree in BCA, B.Tech/B.E., or MCA.
• 2–4 years of relevant experience in the AdTech industry.
• Strong knowledge of DCM (DoubleClick Campaign Manager), GAM (Google Ad Manager), DSPs, SSPs, and Ad Exchange workflows.
• Good understanding of Private Marketplace (PMP) operations.
• Proficiency in Microsoft Excel; experience with Excel Macros is a plus.
• Excellent skills in campaign optimization and reporting, with experience on either publisher or agency side.
• Shift Time: APAC: 6:00 AM 3:00 PM/ EMEA: 2:00 PM 11:00 PM