Business Manager

Role & responsibilities

• The position holder will be managing a team of 10-20 individuals
• Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients
• Build and manage productive, professional relationships with clients
• Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs
• Ensure prompt resolution of client complaints
• Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
• Daily 2-4 in-person meetings (F2F) with clients onsite

Candidate Attributes:

• Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry
• Should have managed at least a team of 10 sales professionals at least once.
• Excellent verbal and written communication and presentation skills MBA mandatory.