Business Analyst - BPO

Responsibilities:

• Interpret and analyze large datasets to extract actionable insights for business decisions.
• Conduct audits of data to ensure accuracy, consistency, and compliance with standards.
• Update and maintain IB (Information Banking) data using relevant tools and databases.
• Develop and maintain advanced Excel models, including formulas, pivot tables, and macros.
• Collaborate with operations and management teams to resolve data discrepancies.
• Prepare reports, dashboards, and visualizations for internal and client use.
• Recommend process improvements based on data analysis findings.

Experience: Minimum 4 years of experience in B2C or B2B operations with strong data handling expertise

Qualification: Graduate (Any discipline)