Business Analyst

Role & Responsibilities

• Collaborate with business stakeholders to understand, document, and analyze business processes, particularly in the Cards domain.
• Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
• Facilitate workshops and meetings with business users and subject matter experts to gather input and feedback.
• Translate business requirements into technical specifications for automation solutions, including API and microservices integrations.
• Assist in the selection and implementation of automation tools and technologies.
• Create test plans, test cases, and conduct testing to ensure automation solutions meet business requirements.
• Monitor automation solution performance, track KPIs, and recommend improvements.
• Provide training and support to end-users to ensure successful adoption of automation solutions.
• Stay current with industry best practices and emerging automation trends.