Business Analyst

Responsibilities and Accountabilities:

• Elicits requirements using interviews, document analysis, requirements workshops, business rules analysis, metrics & KPI definition, use cases, and other BA tools and techniques as required.
• Works with the Account Management, Strategy, and Executive Leadership teams and clients to determine and develop business requirements for new and existing technical projects.
• Collaborate with the Development/Testing/Support teams and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Proactively communicates and collaborates with external and internal stakeholders to analyze information needs for functional requirements.
• Facilitates the Quality Assurance (QA) team in writing test cases for solution validation.
• Acts as the liaison between clients, business units, technology teams and support teams.
• Ensure documentation on the product stays are relevant and requirements are detailed enough to manage assumptions, risks, and out- of- scope situations.

Qualification(s):

• B. E / B. Tech or relevant degree in Business/IT Management/Computer Science.
• Experience
• Nature of Experience: Experience working on data- driven or software / application / web- based projects, or in the marketing and communications field as a BA working with technical solutions.
• Length of Experience: 4 - 6 years.
• Skill Set & Personality Traits required:
• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into functional and non- functional requirements.
• Knowledge of the Software Development Life Cycle, waterfall and agile project frameworks.
• Highly organized with an ability to work under tight deadlines and shifting priorities.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including clients, executives, managers, and subject matter experts.
• Strong interview and facilitation skills to gather requirements from other lines of business.
• Ability to manage stakeholders with differing priorities to reach consensus on requirements.
• Ability and desire to navigate ambiguity, overcome confusion and simplify complex situations.
• Ability to write clear yet concise requirements with an emphasis on quality over quantity.
• Understanding of concepts related to data architecture and relational database design.
• Experience in designing complex data- driven applications & reports.
• Ability to work with User Interface elements to develop mockups and wireframes - Balsamiq, Sketch, Draw.io, Lucidchart etc.
• Proficient with MS Office Word, Excel, PowerPoint, Outlook an