BMC Helix ITSM Professional / Application Developer

• Design, develop, and configure applications using BMC Helix ITSM

• Collaborate with teams to understand IT service management requirements

• Implement and support ITSM workflows and integrations

• Develop automation scripts to improve operational efficiency

• Troubleshoot and resolve application and system issues

• Assist in documentation of technical specifications and user guides

• Participate in testing and enhancement of ITSM applications

• Ensure applications align with business and service delivery needs

• Stay updated with ITSM tools and best practices