Billing Analyst

Shift 4PM – 1AM (Both side cab)

Duties and Responsibilities:

• Ensure accurate and timely customized invoicing to Volt's customers in required format.
• Coordinate these activities with branch offices, corporate departments and other SAS as required.
• Monitor aging for assigned accounts, work with collections to address past due aging.
• Ownership of accounts assigned for billing.
• Reconcile self-billed accounts and monitor aging for successful and timely collection.
• Identify trends and recurring issues, if any, in customer billing and escalate as necessary for process improvements.
• Resolve issues/concerns as they arise and on a proactive basis with in-house staff, branch staff, corporate staff, and customers as needed.
• Communicate with corporate departments, branches and customers as needed to improve processes, cash flow and customer requirements.
• Submit to Billing Recon Manager reconciliations of A/R aging and status of special projects.
• Participate in monthly and year-end accrual process, research questions for auditor as required.
• Any other duties as required for the quality performance of the SAS.