Benchmarking- Analyst

Key Deliverables:

• Support the delivery of Hackett Group's global benchmarking practice, focusing on SG&A functional benchmarking products and tools.
• Conduct data interpretation, quantitative analysis, and outlier analysis to support benchmarking projects.
• Prepare and deliver draft presentations for functional benchmarking, stakeholder surveys, and other benchmarking products, ensuring clarity and quality of communication.
• Collaborate with the benchmarking team to identify and implement opportunities for improving product delivery and testing.
• Assist in building team competencies and providing on-job training for trainees.
• Support the development of tools and materials used in project delivery, contributing to product development when required.

Role Responsibilities:

• Analyze and verify inquiries, resolve issues, and support the benchmarking process for internal clients across regions.
• Develop positive working relationships with Business Advisors and internal clients in the US, Europe, and Australia, ensuring alignment with project goals and expectations.
• Communicate findings and results clearly through well-designed MS Office deliverables, including PowerPoint and Excel presentations.
• Work closely with senior team members to interpret data and provide strategic recommendations for clients based on benchmarking results.
• Actively contribute to process improvements and refining project methodologies.
• Ensure the accuracy and consistency of benchmarking data and help refine queries and requests.
• Collaborate with team members and clients to ensure timely delivery of client deliverables, while managing multiple deadlines effectively.
• Maintain high standards of professionalism and confidentiality, adhering to Hackett's policies and procedures.