Automation Engineer Salesforce CRM

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Job Title :: Automation Engineer – Salesforce CRM

Role Summary

We are seeking a Salesforce CRM Automation Engineer with 4–6 years of experience to design, develop, enhance, and maintain scalable test automation solutions for Salesforce CRM applications. The position will emphasize expanding regression coverage, reducing manual testing effort, improving automation reliability, and supporting continuous testing within Client's Agile/DevOps delivery pipelines.

Key Responsibilities

• Design, develop, and maintain robust automation for Salesforce CRM.
• Automate key CRM business scenarios including account and contact management, customer/broker interactions, lead/opportunity workflows, activities, and other relevant CRM processes.
• Create automation coverage for Salesforce Lightning UI, business workflows, validations, role-based scenarios, integrations, and APIs.
• Review existing manual regression suites and select high-value automation targets based on business criticality, risk, repeatability, and regression frequency.
• Build reusable, scalable, and maintainable Salesforce automation components, libraries, utilities, and test suites.
• Improve existing automation frameworks to strengthen stability, maintainability, reusability, and execution efficiency.
• Implement and maintain Selenium-based Salesforce UI automation or other approved automation technology used by the program.
• Automate UI, functional, regression, integration, and API/service-level testing across Salesforce CRM workflows.
• Verify integrations between Salesforce CRM and upstream/downstream applications using appropriate API, service, database, and end-to-end automation.
• Develop dependable automation for dynamic Salesforce UI components, reusable workflows, data-driven scenarios, and role/profile-based functionality.
• Embed automated test suites into CI/CD pipelines to enable continuous testing and faster feedback.
• Investigate automation failures and distinguish between application defects, automation-script issues, environment problems, integration failures, and test-data issues.
• Handle automation test data and dependencies while following all applicable masked/synthetic-data requirements.
• Uphold automation coding standards, reusable libraries, documentation, execution evidence, and reporting.
• Work closely with Salesforce functional SMEs, developers, business analysts, functional testers, and Test Leads to ensure automation covers business-critical CRM regression scenarios.
• Participate in automation code reviews and continuously improve test coverage, execution speed, framework stability, and maintainability.
• Assess approved AI/GenAI-assisted testing accelerators through controlled PoCs where applicable.
• Ensure AI-generated tests, automation code, and artifacts receive proper human review and validation before adoption.
  
  

Must-Have Skills

• Strong hands-on experience in Salesforce CRM testing and test automation.
• Strong understanding of Salesforce CRM business processes and workflows.
• Hands-on experience automating Salesforce Lightning UI applications.
• Strong experience with Selenium-based UI automation.
• Experience handling dynamic Salesforce UI elements, synchronization, reusable components, and complex business workflows.
• Strong experience in API/service test automation and integration validation.
• Experience designing, developing, and maintaining enterprise automation frameworks.
• Strong programming/scripting skills suited to the automation framework (e.g., Java, JavaScript/TypeScript, Python, or equivalent), depending on the program technology stack.
• Experience creating reusable automation components, utilities, and data-driven tests.
• Experience integrating automated test suites with CI/CD and continuous-testing pipelines.
• Good understanding of Git/source control, branching, pull requests, and code-review practices.
• Experience with test-data management and reusable test component design.
• Strong debugging, root-cause analysis, and automation failure-triage skills.
• Experience working within Agile/DevOps delivery models.
  
  

Good-to-Have

• AI/GenAI-assisted test generation and maintenance
• SQL/database validation
• Experience optimizing large enterprise regression suites
  
  

Location: Gurugram