Automated Test Framework

Key Responsibilities:

• Develop and execute automated test cases for ITSM and ITAM modules using ServiceNow ATF
• Identify and document test scenarios, ensuring comprehensive coverage of business processes
• Collaborate with developers, business analysts, and stakeholders to define testing requirements
• Maintain and enhance test scripts to align with system updates and enhancements
• Monitor and analyze test results, identifying defects and ensuring timely resolution
• Ensure compliance with best practices for automated testing and quality assurance
• Provide training and guidance on ATF usage to internal teams

Required Skills & Qualifications:

• 5+ years of hands-on experience with ServiceNow ATF
• Strong understanding of ITSM and ITAM processes
• Experience in test automation, scripting, and debugging
• Familiarity with ServiceNow platform and its testing capabilities
• Excellent problem-solving and analytical skills
• Ability to work in a collaborative team environment