Atlassian Engineer

Job Description:

• Seeking an experienced Atlassian Jira Administrator Consultant with 5 to 11 years of experience focused on administering, configuring, and optimizing Atlassian tools
• The successful candidate will bring strong expertise in Jira, Jira Service Management (JSM), Confluence, workflow customization, system administration, and Agile project management support

Key Responsibilities:

• Administer, configure, and maintain Jira Software, Jira Service Management (JSM), and Confluence
• Configure projects including workflows, issue types, screens, permissions, and notification schemes
• Design and implement Jira automation rules and custom workflows
• Manage user access, roles, groups, and security schemes
• Enable Agile teams by configuring Scrum and Kanban boards
• Create and maintain dashboards, filters, reports, and KPIs
• Carry out Jira upgrades, migrations, integrations, and system health monitoring
• Integrate Jira with third party applications and DevOps tools
• Troubleshoot platform issues and provide end user support
• Partner with development, QA, DevOps, and project management teams to drive process improvements
• Develop and maintain Atlassian best practices, governance, and documentation

Technical Requirements:

• Strong experience with Jira Software Administration
• Hands on expertise in Jira Service Management (JSM)
• Experience with Confluence Administration
• Knowledge of Agile Scrum and Kanban methodologies
• Expertise in Workflow Design, Permission Schemes, Notification Schemes, and Automation
• Experience with REST APIs and Jira integrations
• Strong understanding of ITSM processes
• Proficiency in creating dashboards, custom reports, and performance metrics

Additional Responsibilities:

• Experience with ScriptRunner Automation for Jira and Marketplace Apps
• Exposure to Bitbucket, Bamboo, GitHub, GitLab, or Azure DevOps
• Knowledge of Jira Cloud and Data Center environments
• Experience in Atlassian migration projects
• Understanding of CI CD and DevOps practices

Preferred Skills:

Technology->DevOps and Continuous Testing->Continuous delivery - Continuous deployment and release->Atlassian,Technology->Enterprise / Domain Platforms->Agile Management Tools->JIRA