LT
Job Description
- Engagement with Business Customers and Stakeholders
- Achieve significant reductions in endpoint vulnerabilities and minimize recurring incidents through automated remediation strategies
- Collaborate with Security EUC Workspace Service Management and Operations to prioritize remediation use cases with high impact
- Facilitate quicker recovery and lessen user disruption by implementing focused self-healing measures
- Deliver comprehensive reporting on remediation outcomes, including coverage success/failure rates, time to remediate, and risk reduction
- Assist in meeting audit and compliance requirements by maintaining traceable change records and execution evidence
- B Internal Operational Duties
- Create and optimize PowerShell scripts for detection, remediation, rollback, and post-remediation validation
- Ensure scripts are signed and manage secure script execution in accordance with enterprise policies
- Develop and sustain Aternity runbooks that focus on logic, phased rollout, and scheduling
- Conduct controlled deployments, including pilot, canary, and global monitoring of runtime outcomes, while optimizing based on telemetry
- Resolve issues with failed remediations and uphold standards for reusable scripts and runbooks
- Oversee documentation version control and operational playbooks to ensure continuity of support
- C Risk Governance and Controls
- Adhere to secure coding and change governance protocols
- Guarantee that scripts are idempotent, logged, and capable of rollback
- Confirm compatibility across various device types, OS versions, and user contexts
- Address reporting discrepancies across tools and dashboards as necessary
- Support secure authentication practices for automation integrations, including OAuth 2.0 token-based flows
- Functional Expertise
- Proficient in advanced PowerShell scripting within enterprise settings
- Experience with script signing and governance of execution policies
- Thorough understanding of endpoint remediation methodologies, including registry, services, files, processes, and application lifecycle
- Familiar with controlled deployment practices in enterprise environments, including pilot, phased rollout, and rollback validation
- Strong troubleshooting and operational support capabilities for endpoint automation
- Working knowledge of OAuth 2.0 client credentials, access tokens, refresh patterns, and API authentication handling
- Practical experience with Aternity, including runbooks, workflows, actions, telemetry, and dashboarding
- Experience in integrating automation scripts with authenticated APIs
- Exposure to vulnerability remediation and patch compliance initiatives
- Familiarity with MECM, Intune, or similar endpoint management tools
- Basic exposure to macOS scripting and remediation