Associate Manager - Physical Security

We are seeking a proactive and analytical Physical Security Associate Manager to support the development, implementation, and continuous improvement of security operations across our facilities. The ideal candidate will have a solid background in physical security operations, paired with functional expertise in Salesforce platform basics , Excel , and Tableau to enable data-driven decision-making, reporting, and stakeholder engagement.

Key Responsibilities

• Develop, implement, and maintain physical security programs covering access control, CCTV, emergency response, visitor management, and incident handling.
• Conduct periodic security risk assessments and audits at all sites to ensure compliance with organizational policies and applicable regulatory standards.
• Oversee third-party security vendors, ensuring contract adherence and high standards in service delivery.
• Analyze security data (eg, incident trends, access logs, risk scores) using Excel and Tableau to uncover insights and improve decision-making.
• Create and maintain dashboards and executive reports to communicate key metrics, trends, and performance of security programs.
• Maintain accurate security records and use Salesforce platform (basic level) for logging incidents, managing SOPs, and coordinating cross-functional responses.
• Lead investigations into incidents, coordinating with internal stakeholders, legal, ER, and law enforcement where appropriate.
• Support cross-functional collaboration with IT security, facilities, health safety, and compliance teams for integrated safety solutions.
• Participate in business continuity and crisis management planning, drills, and response activities.
• Provide on-ground support for Tier 1 internal and external events , ensuring secure environments and managing special security requirements.
• Deliver security awareness programs and training for employees and key stakeholders.

Qualifications

• Bachelor s degree in Criminal Justice, Security Management, Business Administration, or a related discipline.
• 5+ years of experience in a physical security role within corporate environments.
• Proficiency in security technologies including CCTV, access control, alarm systems , and incident management software.
• Basic understanding of Salesforce CRM/platform usage (eg, reporting, logging, dashboards).
• Strong command of Google sheet (pivot tables, data analysis) and Tableau (dashboard creation, visual analytics).
• Excellent problem-solving, communication, and interpersonal skills with a proactive approach to stakeholder engagement.
• Ability to work in high-pressure environments and respond to incidents after hours when required.

Preferred Skills

• Certifications such as CPP, PSP , or equivalent.
• Familiarity with global security frameworks (eg, ISO 27001, ASIS standards, OSHA).
• Experience with GSOC platforms, RFID, and AI-enabled surveillance systems.
• Understanding of cybersecurity fundamentals and how they interface with physical security. Join us if you are passionate about advancing physical security through integrated systems, data-driven insights, and stakeholder collaboration while ensuring safe and resilient workplaces.