IN

Associate Manager - Client Services

Infosys Limited
Bangalore Posted 30 May 2026
FULL TIME

Job Description

Key Responsibilities:

  • Market Development
  • Number of competitor analyses for his portfolio s Number of competitive analyses for his segment
  • collaborating with ADS of other accounts Number of competitive analyses for his sector with UPAMs
  • Customer Prospecting
  • Number of HBU NAOs
  • Opportunity Identification and Qualification
  • Number of requests for proposals for deals USD 5M could be sole sourced or not
  • Proposal Development
  • Average PAT across the proposals submitted
  • Proposal Negotiation and Closure
  • Dollar proposals won Number and of proposals won Number and of total proposals submitted
  • Negotiation effectiveness Final Price Going in price
  • Contracting and MSA
  • Review Feedback
  • Account Planning and Review
  • Portfolio Revenue HBU Revenue mix in the portfolio Portfolio margin no
  • of large deals percentage of
  • non linear revenue no
  • of new buying centers in the portfolio s
  • Account Mining
  • Number of new buying centres from new buying centres no
  • of new service lines and from new service
  • lines
  • Account Operations
  • DSO days CSAT Score ELF score
  • Relationship Management
  • Number of client escalations to next EM level no
  • of VP level meetings CSAT ELF scores
  • Merger and Acquisition

Preferred Skills:

Domain->Sales->Sales Planning
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