Associate Agency Development Manager

Job description

Job Summary

Responsible for

Agent Recruitment

Agent Development

Meet Business targets

Customer Centricity

Key Responsibilities/ Key Deliverable s

Agent Recruitment

Develop various sources of agent hiring & build a team of

agent & agent pipe line.

Conduct activity to enhance existing agent footfall to

Measures of Success

Achievement of business plan & GPA

Recruitment/Development & Activation

of agent as per plan.

Number of EC/MDRT agent

generate fresh referral for new agent hiring

Implementation of MNYL GOLD process and adhere to the

business norms

Follow agent 9 pointer hiring mechanism & other hiring

norms

Agent Development

Ensure product knowledge by MNYL ways of training Field

demonstration (FOD s)

Development of agent prospecting habits, calling habits and

work habits.

Work with agent on planning and reviewing of activities and

goals. Identify the training needs of the agent and work

with Trainers to improve the same

Meet Business Targets

Achievement of monthly, quarterly & yearly business plans.

Improve agent productivity & persistency by regular

PRP/IID/GID etc

Ensure companies product mix sales ration and adhere to

the business norms.

Maintain agent pro activity as per business plan

Customer Centricity

Be MNYL brand ambassador & a customer champion

Follow MNYL sales practice to develop deep customer

loyalty

Hold periodical customer meet to understand customer

pulse & need Ensure customer queries are responded to

satisfactorily as per MNYL standard.

Desired Competencies

Sourcing & Selection capability

Nurturing & Developing talent

Result orientation Customer centricity Planning &

ExecutionMOS Achievement of business plan & GPA

Recruitment / Development & Activation of agent as per

plan. Persistancy as per MNYL grid Achieve GOLD Score as

per MNYL standard Number of EC/MDRT agent

Hiring Specifications CLEAN Filter

C - City (have had spent minimum 3 years in the city)

L - Loyalty (1 yrs of average tenure)

E - Experience (Minimum 2 years in sales)

A - Age (24 to 38 yrs for AADM)

• N - Non negotiable on CLEAN