Assistant Manager-Operations

Thiruvananthapuram / Trivandrum ₹6-10 LPA Posted 19 May 2025

FULL TIME

People Management

Team Handling

Voice Process

Performance Tracking

Good work experience in International Voice Process
Excellent communication and team management skills (Should have knowledge about team management, performance management, grievance management and operations matrices)
Minimum 2 years of experience in working as Team lead.
Good knowledge about contact center metrices
People Management (KRA & Appraisal handling experience)
Stakeholder Management, Performance Management, Attrition handling