Assistant Manager / Deputy Manager - Winback(Steel)

• We are looking for a motivated and well-spoken candidate to join our sales team. The incumbent will be for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Communicating with customers, making outbound calls to potential customers, and following up on accounts
• Act as a specialist at servicing the existing customer base, keeping those relationships going and staying attuned to opportunities to sell to it again
• Develop and maintain strong, long-term relationships with key clients
• Manage contract renewals and extensions, seeking opportunities to upsell or cross-sell additional products or services
• Act as the primary point of contact and build a deep understanding of the clients business needs, challenges, and objectives
• Identify opportunities for growth and expansion within the account and develop strategies to capitalize on them
• Understanding customers needs and identifying sales opportunities
• Answering potential customers questions and sending additional information via email
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of our services
• Staying informed about competing products and services

QUALIFICATIONS -

• Must have product knowledge (Steel)
• BE/Btech/Bachelor`s degree
• 2+ years of Key account management and inside sales
• Knowledge of region-specific languages where they will be deployed
• Prospecting and closing skills
• Knowledge of sales principles and practices
• Customer service acumen
• Knowledge of region specific languages where they will be deployed (Tamil, Gujarati)
• Desire to exceed growth, and work in a fast paced environment

Offered Benefits / Facilities :

• Medical Benefits

Key Skills :

• Inside Sale
• Lead Generation
• Cold Calling
• Business Development
• Customer Success
• Key Accounts