Assistant Manager / Deputy Manager- Inside Sales (MSME)

We are seeking a highly motivated and well-spoken Assistant Manager / Deputy Manager - Inside Sales (MSME) to join the sales team. You will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. This role involves making outbound calls, following up on leads, and maintaining a strong knowledge of products and services.

Roles and Responsibilities:

• Communicate effectively with customers, making outbound calls to potential customers, and diligently following up on leads.
• Understand customers' needs thoroughly and proactively identify sales opportunities.
• Answer potential customers' questions comprehensively and send additional information via email as required.
• Stay continuously updated with product and service information and updates to provide accurate information.
• Create and maintain a robust database of current and potential customers.
• Explain and demonstrate features of our services clearly and persuasively.
• Stay informed about competing products and services to effectively position our offerings.
• Conduct thorough research and qualify new leads to build a strong sales pipeline.

QUALIFICATIONS - MSME Requirement:

• BE/B.Tech/Bachelor's Degree.
• Knowledge of region-specific languages where deployed (Tamil, Kannada, Telugu, Marathi, Gujarati).
• Strong Prospecting and Closing Skills.
• Solid knowledge of sales principles and practices.
• Demonstrated Customer Service Acumen.
• A strong desire to exceed growth targets and thrive in a fast-paced environment.

Key Skills:

• Inside Sales
• Lead Generation
• Cold Calling
• Business Development
• Customer Communication
• Product Knowledge