Assistant Customer Service Manager

Job description

• Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service
• Schedules and supervises customer service representatives, head teller, tellers, safety deposit clerk, and financial service managers in daily tasks and operations
• Conducts performance evaluations that are timely and constructive
• Assists manager in efforts to reach profit, performance, and customer service goals, Oversees banking services, especially customer service, to ensure excellence; contacts or assists customers and prospective customers
• Reviews and manages staffing procedures, ensuring that staff assignments and responsibilities are reasonable, and that salary structure is eq