AR Caller | Hospital Billing

Must Have Skills:

• Hands-on experience with UB-04 (Facility/Hospital Billing)
• Strong knowledge of US Healthcare RCM
• Expertise in Denial Management, AR Follow-up, and Rejection Handling
• Confident in insurance calling and resolving claim issues
• Familiar with EOBs, payer portals, and clearing houses

Key Responsibilities:

• Manage US Hospital/Facility Accounts Receivable
• Process claims, follow up with insurance companies, and resolve denials, rejections, LOAs
• Handle outbound calls to insurance providers and accurately document the call outcomes
• Meet daily and monthly collections and productivity targets
• Maintain internal logs and communicate updates via email
• Escalate complex or unresolved claims to the appropriate team or client
• Ensure compliance with HIPAA and internal audit standards