AR Associate

Role Description Overview:

The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service

Responsibility Areas:

• To review emails for any updates
• Call Insurance carrier, document the notes in software and spreadsheet and take appropriate
• action
• Identify issues and escalate the same to the immediate supervisor
• Update Production logs
• Understand the client requirements and specifications of the project
• Ensure targeted collections are met on a daily / monthly basis
• Meet the productivity targets of clients within the stipulated time.
• Ensure that the deliverables to the client adhere to the quality standards.
• Ensure follow up on pending claims.
• Prepare and Maintain status reports