LOLogic Planet
Application Tech Support – Software License Management Professional
Remote ₹7-20 LPA Posted 14 May 2026
FULL TIME
Software Asset Management
Itil Framework
Root Cause Analysis
Technical Support
Job Description
- Manage and monitor software licenses to ensure compliance with licensing agreements and policies.
- Handle support tickets and prioritize issue resolution within defined timelines.
- Conduct root cause analysis for recurring technical and licensing issues.
- Implement preventive measures and process improvements for support operations.
- Maintain and update technical documentation for troubleshooting and knowledge sharing.
- Collaborate with multiple teams and contribute to key operational and technical decisions.
- Optimize software licensing usage to reduce operational and licensing costs.
- Support software asset management activities and maintain compliance records.
- Stay updated with emerging technologies, software licensing models, and industry best practices.
- Support cloud-based applications and related license management activities.