Application Support

We are seeking an Application Support Specialist,

please review the job description below.

Troubleshooting on Salesforce (Platform-Level)

This involves identifying and resolving issues within the Salesforce platform, including:

Configuration challenges (e.g., incorrect field mappings, validation rules, workflows)

Permission/access complications (e.g., users unable to view or modify records)

Integration issues (e.g., API errors, third-party application problems)

Performance challenges (e.g., slow page loading, timeouts)

Customization errors (e.g., Apex code issues, Lightning component malfunctions)

Tools utilized: Setup menu, Developer Console, Debug Logs, Object Manager, Flow Builder, and more.

Target Audience: Generally managed by Salesforce Administrators, Developers, or Technical Consultants.