Application Production Support / Developer

• Provide production support for critical business applications in live environments

• Monitor system performance and resolve incidents within defined SLAs

• Work extensively on Unix/Linux systems for application support and troubleshooting

• Write and maintain PL/SQL scripts for data validation and issue resolution

• Collaborate with development and infrastructure teams for issue resolution

• Support banking or enterprise applications in high-availability environments

• Participate in root cause analysis and implement preventive measures

• Work in shift rotations and provide on-call support when required