WOWorld Courier
Analyst Manufacturer Operations
Pune ₹3-12 LPA Posted 6 Oct 2025
FULL TIME
Microsoft Excel
Incident Management
Supply Chain Management
Project Management
Operations Management
Job Description
- Perform first responder duties for all inbound supplier shipments where exceptions occur by creating and sending incident reports to our Manufacturer partners and tracking to resolution
- Manage Manufacturer outbound exceptions that are sent to MODS from our Distribution Center network and work towards resolution
- Assist with Customer (Dispenser) exceptions that are sent to MODS from Customer Service and work towards resolution as needed
- Work with Distribution Operations and Cencora s manufacturer partners to track and resolve logistics and product packaging issues that affect operational productivity and/or compliance
- Works closely with suppliers and other functional areas to improve inbound data quality and resolve missing data and errors
- Evaluates, develops and implements process improvements that improve effectiveness and improves the quality or magnitude of the end result
- Provide technical and analytical support to Strategic Global Sourcing team
- Additional responsibilities as determined by the Manufacturer Operations & Data Services team
- .Bachelor s degree in Business Administration, Information Technologies, Pharmacology, or related field.
- 2-4 Years of operations, or supply chain, experience, preferably in the pharmaceutical industry.
- Experience in managing operational incidents and resolution processes.
- Experience developing and improving business processes.
- Excellent oral and presentation skills, ability to work at all levels in the business internally and externally.
- Project management experience.
- Proficiency in Microsoft Word, PowerPoint and Excel.
- Ability to communicate effectively both orally and in writing
- Knowledge of Cencora policies, programs & services and products
- Strong interpersonal skills
- Strong organizational skills; attention to detail
- Strong analytical skills
- Ability to implement processes resulting in satisfactory audit practices
- Strong computer skills in order to operate effectively with company systems and programs; knowledge of Microsoft Word, Excel and Outlook