Analyst - Business Transformation & Revenue Assurance-1-R-245235

About The Role

• As an Analyst - Revenue Operations, you are expected to:
• Develop a strong understanding of our business environment
• Engage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
• Drive Quality and Revenue assurance program to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps
• Become a process SME in the centralized team to institute quality checks across business operations lifecycle (order to cash)
• Develop appropriate documentation e.g. SOPs, process flows, user journey maps etc.
• Support workstream leads in successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
• Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
• Ensure daily logs are maintained including drawing tactical insights for interventions

All About You

• Experience in driving sales operations/ business operations / revenue assurance preferably for B2B services organizations
• Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving
• 3-5 years of experience, with a Finance background or Management degree (prior experience in internal controls/internal audit is preferable but not mandatory)
• Exposure to project management, stakeholder management and excellent communication skills
• Exposure to any of these domains is preferred though not essential – B2B Sales processes, Sales productivity tools (e.g. Salesforce CRM, CPQ, Contracting tools)