Design and manage Real-Time Customer Profiles (RTCP) and identity stitching
Develop and maintain XDM schemas and Experience Events
Integrate AEP with external data sources and APIs
Enable audience segmentation and cross-channel activation
Orchestrate omnichannel customer journeys with triggers, conditions, and actions
Implement real-time, event-driven, and scheduled journeys
Apply personalization and decisioning logic to boost engagement
Develop campaign strategies including batch, triggered, and lights-on
Configure and manage offer decisioning and JSON-based API delivery
Integrate with CITSLE APIs for digital and OneView channels
Design and validate JSON payloads for accurate offer delivery
Ensure secure and reliable API communication
Monitor and troubleshoot API workflows and offer delivery pipelines
Collaborate with marketing, data, and engineering teams to meet business objectives
Provide SME-level support for Adobe Journey Optimizer and AEP
Stay updated on Adobe product enhancements and best practices

7+ years of hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer
Strong expertise in customer journey orchestration and real-time data triggers
Proven experience with JSON-based API integration and offer delivery
Familiarity with CITSLE or equivalent enterprise integration frameworks
Ability to translate business needs into scalable AEP solutions
Attention to detail and advanced problem-solving skills

Adobe Certified Expert – Journey Optimizer or AEP
Experience with Adobe Target, Adobe Campaign, or other Adobe Experience Cloud tools
Knowledge of A/B testing and campaign experimentation
Background in digital marketing, CRM, or customer experience strategy

AJO AEP Developer