Air Logistics Sales Representative

You will be part of our Customer Care Team, contributing your expertise and skills to the delivery of customer excellence.

Your Role

You will utilize your product and trade knowledge to support business development and diversification to drive business growth.

Your Responsibilities

You will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives:

• Take lead in monitoring and driving sales activities.
• Proactively identify and nurture sales-qualified prospects through the pipeline to generate profitable and sustainable businesses.
• Conduct regular reviews of sales leads and customer portfolios with key stakeholders.
• Perform market research on pricing and product competitiveness, ensuring regular alignment with the pricing team.
• Provide CCL team with customer feedback and support on resolutions as required.
• Lead the onboarding and implementation of new customers, ensuring standard operational procedures are updated for handover to Customer Care Locations (CCL).
• Maintain and update relevant customer information on internal systems.
• Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences

• Graduation is mandatory.
• 4-5 years of relevant experience.
• Excellent communication and presentation skills.
• Strong focus on customer and stakeholder relationships.
• Strong time management skills are key to success.

Good Reasons to Join

This role offers an exciting opportunity to shape business development, drive growth, and engage with customers and stakeholders, all while working in a collaborative and dynamic team environment.