IN
Job Description
Key Responsibilities:
- Key Responsibilities
- Support Troubleshooting Act as the first point of contact for technical queries regarding GenAI tools e
- g
- Cursor Gemini Enterprise Devin GitHub Copilot
- Diagnose and resolve issues related to IDE configuration plugin connectivity and enterprise authentication
- User Onboarding Enablement Assist in onboarding project teams to the GenAI ecosystem
- Provide hands on demonstrations and walkthroughs to help developers integrate these tools into their local development environments
- Best Practice Guidance Guide users on the effective use of Prompt Engineering within their IDEs to ensure high quality code generation that aligns with Infosys coding and security standards
- Documentation Knowledge Management Document frequently asked questions FAQs create How To guides and maintain a technical knowledge base to help users self serve common issues
- Solution Validation Assist senior consultants in testing new features or updates within GenAI tools to ensure they are fit for purpose before being rolled out to larger teams
- Feedback Integration Proactively collect user feedback on tool performance latency or feature gaps
- Collate this data to provide inputs for the solution roadmap and vendor discussions
- Deployment Assistance Support the rollout of tool licenses and updates ensuring all environment dependencies are met and that developers have the necessary access permissions
- Case Study Contribution Help in identifying successful use cases where GenAI tools significantly improved productivity and assist in documenting these as internal case studies or PoVs
- Required Skills
- Tool Proficiency Hands on experience or a strong technical understanding of GenAI powered IDEs and agents