IN

AEP (AJO) Developer

Infosys Limited
Bangalore Posted 1 Oct 2026
FULL TIME
audience segmentation

Job Description

Job Overview:

  • Position Overview
  • Join a dynamic role where you will craft tailored customer experiences and assist brands in delivering precise messaging at optimal times.
  • As an AEP AJO Developer, you will collaborate closely with marketing, product, and data teams to create compelling data-driven experiences across multiple channels.
  • Your responsibility will be to convert campaign objectives into scalable implementations on the Adobe Experience Platform and Adobe Journey Optimizer, ensuring that journeys are dependable, quantifiable, and optimized for maximum impact.
  • This collaborative setting promotes curiosity, clean implementations, and ongoing enhancement, allowing your ideas to shape end-to-end customer experiences.
  • If you have a passion for tackling real-world personalization challenges using cutting-edge marketing technology and enhancing outcomes through thoughtful experimentation, this role is tailored for you.

Main Duties:

  • Main Duties
  • Design, create, and sustain customer journeys utilizing Adobe Journey Optimizer (AJO) in alignment with business goals and audience strategies.
  • Execute audience segmentation and activation through Adobe Experience Platform (AEP), ensuring precise targeting and lifecycle orchestration.
  • Set up journey entry events, conditions, decision-making logic, and message delivery actions across supported channels.
  • Engage with stakeholders to gather requirements, translate them into technical designs, and deliver well-organized journey implementations.
  • Integrate and verify data flows into AEP to ensure journey readiness, maintaining data quality, identity alignment, and timely availability.
  • Assist in campaign execution by diagnosing journey-related issues, resolving delivery eligibility challenges, and enhancing operational stability.
  • Develop reusable components, templates, and best practices to scale journey development and minimize launch time.
  • Track journey performance and collaborate with teams to enhance experiences through insights, testing, and iterative optimization.

Technical Qualifications:

  • Essential Qualifications
  • Bachelor’s or Master’s degree in BE, ME, BTECH, MTECH, MCA, MSC, MBA, or equivalent practical experience.
  • 2-3 years of pertinent experience with Adobe Experience Platform (AEP) and implementations within the Adobe ecosystem.
  • Practical experience in developing and supporting journeys within Adobe Journey Optimizer (AJO).
  • Strong grasp of customer journey concepts, segmentation, and campaign execution workflows.
  • Capable of analyzing issues, debugging configurations, and communicating effectively with both technical and non-technical stakeholders.

Company Overview:

  • About Us
  • Infosys stands as a global frontrunner in next-generation digital services and consulting.
  • We assist clients in over 50 countries in navigating their digital transformation journeys.
  • With more than four decades of experience in managing global enterprise systems and operations, we expertly guide our clients through their digital journeys.
  • We achieve this by empowering enterprises with an AI-driven core that prioritizes change execution.
  • We also enable businesses to adopt agile digital practices at scale, delivering unprecedented performance and customer satisfaction.
  • Our continuous learning agenda fosters ongoing improvement by building and transferring digital skills, expertise, and innovative ideas from our ecosystem.
  • Infosys is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth or related medical conditions, status as a protected veteran, or disability.

Desired Skills:

    Technology->Digital Experience Platforms->Adobe, Technology->Digital Marketing Platforms->Adobe Journey Optimizer - AJO

Required Skills

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