Adobe Experience Manager Consultant

Key Responsibilities:

• Act as the first point of contact for technical issues, representing customer needs to internal teams.
• Provide timely resolutions to customer inquiries, ensuring alignment with their business priorities.
• Collaborate with cross-functional teams to build trust and enhance customer relationships.
• Log and track all customer interactions, ensuring thorough documentation for regular reviews.

Required Skills & Experience:

• Strong expertise in Java, JavaScript, JEE application servers, databases, LDAP, and HTML5, XHTML, CSS, XML.
• Proven technical support experience with performance tuning, debugging, API-level troubleshooting, and knowledge of client/server operations.
• Bachelors Degree or equivalent experience.